Product Return Policy
In case of any dissatisfaction, manufacturing or packaging defect, customers/Distributors
can return/exchange the product. The customers/Distributors must contact the
Distributor/Company from whom they had purchased the same, within 30 days from the date of
purchase. They have to provide a reason and return the said products. In case the customer
returns the product, it is the distributor's obligation to satisfy the customer’s need for a
money refund or replacements of products. The Distributor can then return these products,
with the original Invoice to the Company. The Company will replace these products free of
cost or if the distributor does not want the same products, the Company will give a cash
voucher of the same amount, which can be used by the Distributor for purchasing products of
their choice. Product Return Form Reason for return Copy of Invoice Products to be returned
Buy Back Policy The Company provides a Buy-Back Policy to the distributor who wishes to
resign from his/her distributorship and return any Proayu Wellness Pvt. Ltd. products that
are in good condition, useable, resaleable, restock-able, unopened, unaltered and must have
a shelf life of at least three months. If the Distributor resigns within 30 days from the
purchase of the products, Proayu Wellness shall provide a full refund for the products to
the Distributor. If the Distributor resigns from his/her distributorship after the expiry of
30 days from the date of purchase of products from Proayu Wellness, the amount refunded will
be equal to distributor cost of the products being returned, less total bonus paid out by
the Company on the original purchase, less 10% service charge. The Buy-Back policy is
designed to impose upon the sponsor and the Company the obligation to ensure that the
distributor is buying products wisely. Cancellation For Cancellation of confirmed/placed
order please Contact Us at info@mypwpl.in
